1.1 A deposit of 10% is required to confirm your booking and secure the property. This will be charged to your credit card at the time of booking. A 2.5% credit card payment surcharge will be applied to this payment.
1.2 On receipt of the deposit, you will receive an email confirming both the payment and your booking details.
1.3 The remaining balance will be due 4 weeks in advance of your arrival date. An email reminder will be sent to you 3 days prior to this date, where an outstanding balance remains. The reminder email gives you the option to pay the remaining balance by internet banking or, if your internet banking payment has not been received within 48 hours, the remaining balance will automatically be charged to the credit card used at the time of booking. Please note: a 2.5% credit card payment surcharge is applied to all payments made by credit card. Credit card data is held in a secure and encrypted environment.
1.4 Bookings made within 4 weeks in advance of your arrival date will be charged the full balance at the time of booking (this may be processed in two payments).
1.5 If you are unable to pay the balance before the stated due date, you will forfeit your deposit and your booking will be cancelled.
1.6 Bookings made online within 48 hours of arrival will not be confirmed immediately. Once the campsite has agreed that the booking can be honoured, the guest will be informed by Canopy Camping Escapes and the credit card used for the online booking will be charged the full balance of the stay (note that there is a 2.5% credit card fee).
1.7 If you are unable to pay the balance before the stated due date, you will forfeit your deposit and your booking will be cancelled.